About us

Established to offer hardware services and software solutions to the banking system in Iran, and to meet the growing and expanding requirements and needs of the country’s banking system, ADONIS Electronic Services Development C0.( ADONIS, for short ), started its activities in 2012. The main shares of ADONIS, are held by top three private banks of the country, namely; Saman, Pasargad and Mellat Banks ( respectively ). ADONIS, for the time being, is one of the country’s leading companies in offering hardware products, such as: ATMs about which, it  supports 3 major , well- known ATM brands in Iran, i.e. Wincor- Nixdorf, Eastcom( which is fully compatible with Wincor- Nixdorf ATM ), and NCR ATMs, Cash acceptors, CRS(Cash Recycler System) and banking kiosks( Cashless ATMs ), as well as software solutions, to cover automated banking terminals, software to steer automated equipment networks and other related software, and also Monitoring System Software, through all of which, the company plays a great role in expansion of electronic services of the country. Having utilized the cooperation of 450 technical expert personnel, considered as its human capitals, who form a dynamic and creative team in producing software, from one hand, and a professional and agile maintenance team in 56 technical bureaus, from the other hand, and having 16 workshops, and enjoying 22% of market share by supporting 13000 ATMs all over the country, ADONIS offers relevant services and new banking products to Iranian banks and financial institutions.

Products
Services

Engineering and Production Services

Research and development( R & D ) in ADONIS, is carried out by young expert engineers. Predominant on relevant knowledge of banking terminal functionalities and the software they use, based on technical experiences, they utilize the latest innovative electronic banking technologies to quickly respond the ambiguities raised by customers, and offer practical solutions to them to cover their needs and solve their problems. They also advise the IT companies, affiliated to the banks and financial institutions, to better overcome the probable problems in their daily electronic banking activities. They play the same role in terms of production services

Transportation, displacement and installation of banking devices

Banking terminals are sensitive devices requiring special care and expertise when it comes to their transport and moving from a place to another. These actions are done by experienced personnel, using special means, in ADONIS. Transportation and displacement of banking terminals, as well as their physical installations, are carried out by those who have been trained for these types of sensitive jobs

Software, production and support

 Regarding its field of activities, there is a thorough and precise knowledge of hardware and software of banking terminals in ADONIS. Sticking to the production knowledge of software in ADONIS and utilizing the developers’ expertise via innovative processes and technologies to design, produce and support the needed software to manage the banking terminals, and provide the application software to supply ongoing services to the terminals supported by ADONIS, as well as producing required and needed software of customers, are all fulfilled in the company. Integrated software to monitor the banking terminals, and electronic journal management software, are also produced in ADONIS

Site preparation to install banking terminals

Based upon customer requirement or contract obligations and undertakings, ADONIS prepares the customer site to install banking terminals physically. If required, the plan and relevant specification to prepare the site, will be handed over to the customer

Maintenance

The main service activities of ADONIS rely on support, maintain, and update the hardware and software of banking terminals, carried out by expert personnel settled in 56 technical bureaus all over the country, and giving services to the banks and financial institutions 7*24. Besides, training the operators in branches of banks and financial institutions to run the banking terminals are also carried out by ADONIS technicians and engineers.Spare parts and components of terminals, proportionate with the number of supported terminals, are to be available in the stock and within reach of technicians. Damaged and defective parts, after trouble- shooting in the bank branch, are sent to the nearest technical bureau located all over the country, and when fixed, return to operation cycle. The repairing processes in ADONIS, are done via 16 repair shops supervised by the main service center in Tehran

Refurbishment of banking terminals

Refurbishment of old and aged banking terminals, is another activity performed by ADONIS, to prolong the service durability of terminals, to enable the banks and financial institutions to save time and money, as well as relevant resources. To date, ADONIS has refurbished more than 1200 banking terminals for different banks and financial institutions

Contact us

Fax: +982163493200

Address: No. 7, 2nd Bahar Alley , South Shiraz St. , Mollasadra Ave. , Tehran , Iran

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